Last updated: 5th February 2020
Copyright © The Sleep School Limited 2020
The Sleep School® is a registered trademark in the UK, Europe and U.S.A
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including, but not only, one-to-one sessions, workshops, retreats, webinars, sessions and courses, our book, e-book, podcasts, app.
(c) information that you provide to us for the purpose of registering with us (including but not only emails, competition entries and surveys)
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
(e) any other information that you choose to send to us
(f) consultation notes from private clinic appointments
You can review our Cookies Policy here.
Using your personal information
We may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) send to you goods purchased via the website, and supply to you services purchased via the website, including appointment and subscription information
(e) send statements and invoices to you, and collect payments from you
(f) send you email notifications which you have specifically requested
(g) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology you can inform us at any time if you no longer require marketing communications
(h) provide third parties with statistical information about our users – but this information will be anonymous and it will be impossible to use it to identify any individual user;
(i) deal with enquiries and complaints made by or about you relating to the website;
(j) other uses.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Storing your personal information
We only store personally identifiable information for a maximum of 6 months. We then destroy or completely anonymise it.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
International data transfers
Information which you provide may be transferred to other countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on password and firewall-protected servers. All electronic transactions you make to or receive from us will be secured using Stripe’s TLS technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential.
You may instruct us to provide you with any personal information we hold about you.
Provision of such information will be subject to the supply of appropriate evidence of your identity, (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to store or process your personal information by sending an email to us at [email protected] In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is Adrian Baxter, The Sleep School Limited.
Our full name is: The Sleep School Limited
Our registered office is: The Sleep School, Media Works, 191 Wood Ln, Shepherd's Bush, London W12 7FP, UK
Our company registration number is: 7742896.
Our email address is: [email protected]